Associate Quality Designer — Electronic Arts (FC Live Content)
Feb 2024 - Present
- Led design and execution of quality verification processes for multiple large projects, reducing escaped defects by 85% and avoiding an estimated $3-5M in potential losses.
- Managed a team of testers, nearly doubling team efficiency KPIs and increasing team recognition.
- Partnered with development and production to implement new AI-powered testing tools making test plans more accurate and content verification two times faster.
- Identified weakest links in daily processes and implemented new ones using data-driven solutions, enhancing delivery speed and saving 40% of manual effort time.
